Information We Collect
When you visit pockman.in, we may collect the following information:
- Name, email address, and contact details when you register or place an order
- Shipping and billing address for order fulfillment
- Payment information (processed securely via Razorpay — we do not store card details)
- Browser type, IP address, and device information for security and analytics
- Browsing activity on our site (pages viewed, products clicked)
How We Use Your Information
- To process and fulfill your orders
- To send order confirmation and shipping updates via email/SMS
- To respond to your queries and provide customer support
- To improve our website, products, and services
- To send promotional offers and newsletters (only if you opt in)
- To prevent fraud and ensure website security
Cookies
We use cookies to enhance your browsing experience. Cookies help us remember your cart contents, login status, and preferences. You can disable cookies in your browser settings, but some features of our site may not function correctly.
- Session cookies expire when you close your browser
- Persistent cookies (preferences, login) last up to 1 year
- Third-party cookies from Google Analytics and Meta Pixel may be used for advertising
Data Sharing
We do not sell or rent your personal data. We may share information with:
- Shipping partners — to deliver your orders
- Payment processors (Razorpay) — to securely process payments
- Legal authorities — when required by law
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of marketing communications at any time
To exercise these rights, email us at support@pockman.in.
Data Security
We use industry-standard SSL encryption to protect data transmission on our website. Payment data is handled by Razorpay, which is PCI-DSS compliant. However, no method of transmission over the internet is 100% secure.
Contact
For any privacy-related queries, contact us:
Email: support@pockman.in
Phone: +91 99718 74676
Address: Sadarpur Sector 45, Noida, Gautam Budh Nagar, Uttar Pradesh, India
