Frequently asked questions
We offer a 3-day easy return policy on all orders. Items must be unused, unwashed, with original tags attached. Initiate returns via email at support@pockman.in.
Yes! Free shipping on all prepaid orders. Cash on Delivery (COD) is also available with a nominal ₹50 handling fee.
We dispatch within 3 working days. Delivery takes 4–7 business days depending on your location.
Absolutely. All our products use 100% pure cotton — primarily 180–240 GSM bio-washed cotton terry for maximum softness and durability.
Yes! We stock sizes from XS to 5XL on most products, with extended sizes on select items. Plus sizes carry a small ₹100–₹500 surcharge.
Yes, size exchanges are possible within 3 days of delivery. Contact support@pockman.in with your order ID and required size.
Once dispatched, you'll receive a tracking link via email/SMS. You can also use the Track Order page.
We accept UPI, Credit/Debit Cards, Net Banking, Wallets via Razorpay, and Cash on Delivery.
Still have questions?
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